Choose a fund, choose or type an amount, and choose whether to give once or regularly. Enter your name and email, then pay by card or with any other payment method shown on the form. Your card details are entered on the payment provider's own secure form; they never pass through our website.

Where the site offers a gift cart, you can add a gift for each fund and pay once. Each fund receives its own gift, and you receive one receipt listing them all.

Payment providers charge a small fee on every payment. If you choose to cover it, we add that fee to your payment so the fund receives your full gift. The amount added is shown before you pay.

As soon as your payment is confirmed, we email you a receipt. You can also download every receipt from your donor portal at any time.

Your receipt says whether your gift is tax-deductible and how much of it is. If you received something in return for your gift, such as a dinner ticket, the receipt shows its value and the deductible amount. Please ask your tax adviser how this applies to you.

Each year we email you a link to your annual giving statement. You can also download a statement for any year that has ended, or for any range of dates you choose, from your donor portal under Year-end statements.

Please contact us. Once we have corrected your gift, you receive a corrected receipt with a new number that refers to the one it replaces.

Sign in to your donor portal and open Recurring gifts. You can change the amount, pause the gift for a while, or cancel it. Changes apply from the next payment.

If a payment fails we email you a secure link to update your payment details, and we try again over the following days. You can also update the card on any recurring gift from your donor portal.

Enter the email address you give with and choose "Email me a code". We send a six-digit code to that address; enter it to sign in. The code works once, for about ten minutes. You can also sign in with a password if you have set one.

Check your spam or junk folder, and make sure you entered the address you give with. You can ask for a new code after a few minutes. For your security, we never say on the page whether an address is on our records.

Yes. In your donor portal, under Your email addresses, add the address and enter the code we send to it. You can choose which address your receipts go to.

Please contact us as soon as possible. A refund goes back to the card or account you paid with, and your receipt and statement are updated to show it.

Your name, contact details and giving history, so we can issue receipts and statements, and the internet address each gift was made from, which we keep for seven years to protect against fraud. We never see or store your full card number.

Only if you agree. When you give, you may tick a box for each way you would like to hear from us; every box starts unticked. You can change your choices at any time in your donor portal, under Stay in touch. Receipts and messages about your payments are always sent.

Yes. In your donor portal you can download a copy of everything we hold about you, and ask us to erase your name and contact details. Records of your gifts are kept without your details, because we are required to keep financial records.